Payment Policy

Welcome to Taraluna

At Taraluna, we are committed to providing a secure, convenient, and transparent shopping experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and the steps we take to protect your personal and financial information. By placing an order through our website, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

For your convenience, Taraluna accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

All payments must be successfully completed and authorized before an order can be processed and shipped.

Secure Payment Processing

Your privacy and security are our highest priorities. All payment transactions are protected using Secure Socket Layer (SSL) encryption and are processed through trusted payment providers that comply with recognized industry security standards.

Taraluna does not store your complete credit or debit card information on our servers. Your payment details are securely encrypted and handled by certified payment processors.

Payment Authorization and Verification

Every payment is subject to authorization and verification by your bank, card issuer, or payment provider. In certain cases, additional verification may be required to help prevent unauthorized transactions and protect against fraud.

Orders are processed only after payment has been successfully authorized.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email containing your order details and purchase information.

If you do not receive your confirmation email within a reasonable time, please check your spam or junk folder. If you still cannot locate it, contact our customer support team for assistance.

Pricing and Currency

All prices displayed on the Taraluna website are listed in U.S. Dollars (USD).

Any applicable taxes or additional charges will be clearly displayed during checkout before your purchase is finalized.

Failed or Declined Payments

Payments may be declined for several reasons, including but not limited to:

• Insufficient funds
• Incorrect payment information
• Expired or restricted payment card
• Security verification failure
• Bank authorization issues
• Payment provider restrictions

If your payment is declined, please verify your payment information, contact your financial institution if necessary, or use another accepted payment method before placing your order again.

Refund Processing

If a refund is approved under our Return Policy, it will be issued to the original payment method used for the purchase.

Approved refunds are typically processed within 1–2 business days after the returned item has been received and inspected. Depending on your bank, credit card issuer, or payment provider, additional processing time may be required before the refunded amount appears in your account.

Fraud Prevention Policy

Taraluna is committed to maintaining a safe and secure shopping environment. We actively monitor transactions for suspicious or unauthorized activity to help protect our customers.

We reserve the right to review, delay, cancel, or refuse any order that appears fraudulent or cannot be successfully verified. If necessary, we may contact you to request additional information to verify your identity or payment details before completing your order.

Customer Support

If you have any questions regarding payments, billing, refunds, or your order, our customer support team is here to help.

Phone: +1 928-282-4069

Email: support@taraluna.shop

Business Hours:
Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

Business Address:
1550 E St
Fresno, CA 93706
United States

Policy Updates

Taraluna reserves the right to update or modify this Payment Policy at any time to reflect changes in our business operations, payment methods, legal requirements, or security practices. Any updates will be posted on this page and will become effective immediately upon publication.